Frequently Asked Questions
Everything you need to know about your next tech upgrade.
What is the standard shipping timeframe for orders?
We offer express shipping on all electronics. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on the destination.
Do all products come with a manufacturer warranty?
Yes, every electronic device sold at Condor includes a standard 12-month manufacturer warranty covering technical defects. Extended protection plans are available at checkout.
What is your return policy for opened electronics?
You can return items within 30 days of purchase. Please note that opened electronics must be in original condition with all accessories and packaging to be eligible for a full refund.
How can I track the status of my shipment?
Once your order is processed, you will receive a confirmation email containing a tracking number and a link to our logistics partner's portal for real-time updates.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and secure financing options like Klarna and Affirm for higher-priced items.
Are the devices sold on Condor brand new or refurbished?
We primarily sell brand-new, factory-sealed products. Any refurbished items are clearly labeled in the product title and undergo a rigorous 50-point inspection before listing.